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At Universal Trade Frames we believe in providing the highest quality manufactured PVC-U products available to the trade. Trading continuously since 1996 with core values of the Right Product, with Quality & Service at heart of everything we do, backed up with a world class 98% OTIF performance.
We operate from a 30,000 square foot state of the art manufacturing facility in Shrewsbury, Shropshire and employ 60 highly skilled personnel from manufacturing and despatch through to our customer support teams.
As an independent manufacturer we have the flexibility to meet our customers’ needs and the service to back up our promises
Years Experience
Highly skilled personnel
World class OTIF
Founded by Brian and Jean Kruger, the UTFL journey begins. Set up in a 5000 sq ft factory manufacturing Spectus UPVC, we quickly gained a reputation for quality and service.
Expanded into new 10,000 sq ft manufacturer space.
Major investment in a Shirmer cutting and machining centre.
Factory 2 added increasing our footprint by a further 5,000 sq ft.
Appointment of Duncan Saunders as GM. Duncan is a long standing member of the senior leadership team. Now director, he helps drive manufacturing excellence.
Automated corner cleaning line installed.
Branched out into Scotland, completing the England – Wales – Scotland trilogy for delivery status.
First ever fleet of vans purchased in a 250k investment.
New Urban quad welders, sash line investment.
Factory 3, featuring another 7,500sq FT of manufacturing space and 7,500sq FT of despatch and office space, created.
Latest Urban 8 head welding line installed.
£1m of investment including second Shirmer machining centre, second phase quad welder investment, and additional CNC corner cleaners Urban 530s.
£10 million year milestone – 35,000 products manufactured and distributed nationally.
Fleet of eight new delivery vehicles.
Appointments of Richard Hammond as Sales Director (pictured) and Phil Gittins Financial Controller strengthen the senior leadership team alongside the acquisition by Complete Ventures.
A new era for Universal brings about a refreshed modern logo as part of a complete brand refresh. The new brand signifies accuracy and precision, perfectly aligning with the core values of the brand.
We are proud of our skilled and dedicated workforce, without whom we would not be able to provide our clients with the service and craftsmanship we believe they deserve.
Managing Director
Managing Director
Brian is a respected industry leader with a career spanning over 40 years.
In 1996, he and his wife founded Universal Trade Frames, pioneering the concept of a fabricator that could do more. Under Brian and Jean’s leadership, Universal rapidly became the go-to trade supplier in Shropshire, expanding through three relocations before establishing its purpose-built 30,000 sq. ft. facility.
Today, Brian continues to shape Universal’s strategy, advising the leadership team while always seeking the next opportunity for growth.
Operations Director
Operations Director
Duncan is a highly skilled operational leader with 2 decades of management tier experience in UPVC window and door manufacturing operations. Committed to quality, efficiency and customer satisfaction Duncan leads by example. Duncan maintains the highest standards throughout the business adopting a constant improvement ethos backed by a hunger for re-investment in to the business and strong team management skills.
Sales Director
Sales Director
Richard is well known in the window and door industry. He is key to developing new relationships with the existing customers and bringing his own core values of trust, commitment, reliability, and integrity to the leadership team. As well as developing the sales & marketing strategy to build traction and momentum for the business.
Financial Controller
Financial Controller
Phil is a highly skilled Chartered Accountant with 30 years of experience in finance, making him perfectly positioned to manage the financial operations of Universal Trade Frames. He brings strong IT expertise, strategic financial acumen, and a high level of professionalism to the Senior Leadership Team
Financial Controller
Financial Controller
Phil is a highly skilled Chartered Accountant with 30 years of experience in finance, making him perfectly positioned to manage the financial operations of Universal Trade Frames. He brings strong IT expertise, strategic financial acumen, and a high level of professionalism to the Senior Leadership Team
Accounts
Accounts
Office Supervisor
Office Supervisor
Sales Co Ordinator
Sales Co Ordinator
Sales Co Ordinator
Sales Co Ordinator
Training Co Ordinator
Training Co Ordinator
Sales Director
Sales Director
Richard is well known in the window and door industry. He is key to developing new relationships with the existing customers and bringing his own core values of trust, commitment, reliability, and integrity to the leadership team. As well as developing the sales & marketing strategy to build traction and momentum for the business.
Technical
Technical
Customer Service and Aftersales
Customer Service and Aftersales
Senior Operations Supervisor
Senior Operations Supervisor
Stores/Purchasing Supervisor
Stores/Purchasing Supervisor
Purchasing
Purchasing
Transport
Transport
Compliance Supervisor
Compliance Supervisor
Receptionist
Receptionist
Service Engineer
Service Engineer
Shop Floor Supervisor
Shop Floor Supervisor
Systems Developer
Systems Developer